KUALA LUMPUR, Nov 20 (Bernama) — Malaysia Airlines (MAS) is making it easier for air travellers to buy travel insurance online by opening up MHinsure to Malaysians, Singaporeans and Australians.
“With the opening of MHinsure to travellers in Malaysia, Singapore and Australia, we are confident we will see more than 70 per cent growth in premium sales by end of next year,” said Muzzaffar Othman, MAS Senior General Manager in the Managing Director’s Office.
He said the national carrier’s plan is to expand MHinsure to other markets in the near future.
Since the launch of MHinsure in Malaysia last year, about 25 per cent of Malaysia Airlines’ passengers have bought the travel insurance online.
Now travellers, whether flying with Malaysia Airlines or other airlines, can buy MHinsure at www.malaysiaairlines.com, it said in a statement.
Passengers travelling with the national carrier will have an option to buy the insurance with the air ticket, while other customers can just proceed straight to the MHinsure section, it said.
“In Malaysia, the basic plan rate starts from RM15 for domestic travel, RM23 to Asean and RM40 for other international destinations for a five-day trip. Besides the normal coverage, our customers can get access to 24-hour Emergency Medical and Travel Assistance,” said Muzzaffar.
The airline said the growth of MHinsure will be expedited by the completion of various website initiatives such as speed and payment getaway enhancements.
The number of monthly website visitors has since increased to 40 per cent while internet sales have grown from some 30,000 to about 150,000 bookings compared to last year, it said.
MHinsure is designed to offer quality and extensive coverage at an affordable price with a comprehensive 24-hour worldwide assistance.
The insurance covers medical expenses, cancellations, baggage losses, delays and other travel disruptions.
MHinsure is available online at www.malaysiaairlines.com. In Malaysia, the insurance can also be purchased by calling the MHinsure Sales at 1-800-806-376, MAS Call Centre at 1-300-88-3000 or MAS ticketing offices at KLIA, KL Sentral and Subang Skypark.