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* Duration: November 12 to 27, 2010
* Host City: Guangzhou
* Co-Host Cities: Shanwei, Dongguan and Foshan.
* Participation: 45 Asian nations will join this event in 42 different sports.

The photo taken on Oct. 29, 2010 shows the ariel view of the stadium of University Town in Guangzhou, south China's Guangdong Province. It will host the football and rugby match of the 16th Asian Games. (Xinhua/Liu Dawei)

The Guangzhou 2010 Asian Games, or the XVI Asiad, as it is also known, will most likely follow the impressive pattern set by the Beijing 2008 Olympic Games, i.e., the Guangzhou 2010 Asian Games will most likely be a spectacular event. The event, which takes place later this fall (November 12th-27th), will also be the last of its kind, since the Olympic Council of Asia (OCA), under whose auspices the Asiad is held, has decided to restructure the event, such that it will no longer be on the sweeping scale that it has developed into in recent years.

Given that the current host is China and given that the XVI Asiad marks the end of an era, as it were, the Chinese hosts are most likely to make the XVI Asiad a sports celebration to remember, so if you are a diehard sports enthusiast, the place to be during the latter half of November of this year is decidedly Guangzhou!

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Medal Tally for Guangzhou 2010 Asian Games

The 2010 Taipei International Flora Exposition opens on November 6, 2010, and runs through April 11, 2011. It’ll take place on a series of sites in the Yuanshan area of Taipei City, Taiwan, that will be linked by shuttle buses during the expo: Yuanshan Park, the Taipei Fine Arts Park, Xinsheng Park and Da-jia Riverside Park.

Featuring a theme of “Rivers, Flowers, New Horizons”, the Expo will include 14 exhibition halls, each with its own unique style, spread across an area of 91.8 hectares. The show is authorized by the International Association of Horticultural Producers (AIPH).

Ticket rates can be viewed here:
http://ticket.2010taipeiexpo.tw/English/ticket04.php

Tickets can be purchased online here too:
http://www.ticket.com.tw/dm-en9835.asp

For hotels nearby the Expo, you can check out the selections from SinoTour.com:
http://sinotour.com/tourguide/2010taipeiexpo/expo-dome.asp

Here are some beautiful pictures snapped by photographer Marc Gerritsen.

(THE STAR) PETALING JAYA: It is hard not to notice that travel insurance is being offered whenever one books one’s tickets with an airline company. These days, air tickets come with an offer for travel insurance.

However, some travellers often ask if it is necessary to buy travel insurance when purchasing the air tickets. Well, if any airline can guarantee, among others, that your plane will be on time, your luggage will arrive safely on the same flight or you will not meet with an accident, then it is not necessary to purchase travel insurance.

For many though, travel insurance has eased the pain of cancelled flights, delayed travel and interrupted trips as witnessed recently with the Icelandic volcano eruption that caused havoc on international flights around the world and threw hundreds of thousands of travellers into a state of stranded chaos.

On the local front, both Malaysia Airlines (MAS) and AirAsia Bhd currently offer travel insurance purchase for customers buying air tickets via their web portals.

In 2008, MAS was the first full-service carrier in Asia to offer its travel insurance online. The MHinsure policy provides travellers comprehensive insurance coverage for unexpected losses during their journey with access to Mondial Assistance’s 24-hour worldwide assistance.

According to MAS general manager business development Visva Sabaratnam, the scheme has been well received with 25% of the carrier’s passengers purchasing it.

He said the comprehensive policy included overseas medical expenses, travel delays, trip cancellation, loss of baggage and personal effects, and home protection in case of damage to the home during the travel period.

“We promote MHinsure on our website, call centre and ticketing offices, From the response thus far, there is certainly good awareness of this service.

“We also see an estimated 30% of international policy holders who have purchased MHinsure more than once in 2009, indicating satisfaction with the product offerings and services provided, including claims experience,” he told StarBiz.

Apart from MAS passengers, those departing from Malaysia, Singapore and Australia on any other airline can purchase MHinsure from these countries on the MAS website.

MHinsure is currently available in Malaysia, Australia, Germany, France, Italy, the Netherlands, Singapore and Sweden, and was recently introduced in the UK, United Arab Emirates and New Zealand.

With this, a total of 11 countries in the MAS network now offer online travel insurance. According to the MAS website, travellers need only to complete the online travel insurance application to be eligible for cover. There is no need for medical examination. MHinsure also offers travellers the same premium regardless of age. The premiums are based on travel duration and destination.

Commenting on its competitiveness, Sabaratnam said MHinsure was developed with the primary objective of ensuring high quality cover at affordable prices.

MHinsure Basic Plan starts from RM15 for domestic travel for a 30-day cover and RM23 for international cover for a five-day trip.

Sabaratnam said whichever international cover customers chose, MHinsure offered customers unlimited financial coverage in the case of an overseas emergency evacuation or repatriation. “This sets us apart from the rest.”

Meanwhile, AirAsia head of financial services and loyalty Johan Aris Ibrahim said AirAsia started selling travel insurance online in 2005 and the recent rebranding of its insurance product as AirAsia Insure from Go Insure had boosted public awareness on the offering.

“The rebranding exercise was prompted by AirAsia’s plans to expand the insurance services regionally and to reinforce its position as the only Asean low-cost carrier to offer travelling insurance coverage,” he told StarBiz.

He said the response had been “positive regionally” and guests were starting to be insurance-conscious when travelling, whether for business or leisure.

“We have gone from strength to strength in offering AirAsia Insure and the number of policies sold has been growing at 30% annually,” Johan said.

AirAsia’s plan starts from RM7.50 for the AirAsia Insure one-way cover for domestic travel to RM49 for AirAsia Insure return cover for international travel (11-30 days).

“Besides Malaysia, AirAsia Insure is available for travel from Singapore, Thailand, Indonesia, Macau, Hong Kong, China and Australia,” Johan said.

“By the end of 2010, AirAsia Insure will be available for most of our destinations and at our affiliated companies for purchase at AirAsia Megastore.com, AirAsiaredtix.com and AirAsiaGo.com.

“There is an option to purchase insurance online as a notification or prompter will alert customers on AirAsia Insure when they buy their tickets online. We have invested in strategic and targeted advertising and promotion activities,” he said.

Airlines aside, travel insurance is also offered by travel agencies, banks and insurers. In addition, credit card issuers often issue complimentary travel insurance policies to cardholders that charge ticket purchases to their cards

The families of four of the victims killed in Monday’s bloody hostage crisis in Manila will receive compensation totaling up to HK$1,320,000 (US$170,000) for each victim. The sum comprises a HK$300,000 payout from the insurer of the Hong Kong organised tour they had been travelling on, a HK$20,000 gratuity from the Hong Kong government, as well as an extra HK$1 million because the four had bought travel insurance from Chartis through the travel agency, Hong Thai, for the tour. The next of kin of the other four dead victims will receive up to HK$320,000 for each victim.

Chartis Vice President, Mr Wong Fu-tat, said at a press conference that as the incident was a special case, “the level of compensation for victims has been doubled from HK$500,000 to HK$1 million, under insurance covering accidents caused by public transport”. The insurer will also help with the cost of bringing the remains of the dead to Hong Kong.

Mr Wong adds that the injured stand to receive up to HK$1 million in medical insurance benefits. Chartis will also provide them with cover of up to HK$100,000 for six months of follow-up medical treatment in Hong Kong.

Separately, the Manila Bulletin newspaper reports that the victims of the hostage-taking crisis will receive insurance benefits from the Passenger Accident Management and Insurance (PAMI) Agency as the bus that carried the tourists is insured by the agency.

Land Transportation Franchising and Regulatory Board (LTFRB) officer-in-charge Assistant Secretary, Dante Lantin, said: “The families of the dead victims of the hostage are entitled to at least PHP60,000 (US$1,318) insurance claims each. As for the injured passengers, PAMI has committed to shoulder part of their hospital expenses,” he said. Apart from the eight Hong Kong tourists killed, the hostage-taker himself, former police officer Rolando Mendoza, was shot dead. At least seven others were injured in the incident.

Zurich Insurance says its loss of customer information was “unacceptable” The UK operation of Zurich Insurance has been fined £2.27m by the Financial Services Authority (FSA) for losing personal details of 46,000 customers.

It is the highest fine levied on a single firm for data security failings.

Margaret Cole, the FSA’s director of enforcement and financial crime, said: “Zurich UK let its customers down badly.”

Stephen Lewis, chief executive of Zurich UK, said: “This incident was unacceptable.”

The data on policyholders, including in some cases bank account and credit card information, went missing in August 2008.

However, Zurich did not become aware of the loss until a year later, when it then began notifying customers.

The information went missing during a routine transfer to a data storage centre in South Africa.

‘Oblivious’

The FSA said in a statement: “Zurich UK failed to take reasonable care to ensure it had effective systems and controls to manage the risks relating to the security of customer data resulting from the outsourcing arrangement.

“The firm also failed to ensure that it had effective systems and controls to prevent the lost data being used for financial crime.”

Margaret Cole added that Zurich “failed to oversee the outsourcing arrangement effectively and did not have full control over the data being processed by Zurich SA”.

“To make matters worse, Zurich UK was oblivious to the data loss incident until a year later.

“Firms across the financial sector would do well to look at the details of this case and learn from the mistakes that Zurich UK made,” she said.

Zurich said that it had no evidence the data had been misused. The firm said it had introduced new security measures, and had appointed a dedicated information security officer.

Mr Lewis said that the incident “served to remind us of the need to strive continually to improve the ways in which we seek to protect customers’ data”.

As Zurich agreed to settle at an early stage of the investigation the firm’s fine was reduced by 30%. Without this discount the fine would have been £3.25m.

Encryption

Experts said the size of the fine sends a signal that the authorities will crack down hard on data loss.

Rupert Casey, partner at Macfarlanes law firm, said companies and organisations had previously failed to take data loss seriously.

“That stemmed from the fact that data protection law never had any bite to it. That has all changed.

“What this fine should do is drive the issue up the agenda,” he said.

Better encryption of data, password protection, and measures to ensure large files cannot be downloaded to devices like memory sticks must all be improved, he said.

The FSA has previously fined HSBC, Nationwide and Norwich Union for data loss.