AIG Assist
AIG General Insurance (Malaysia) Berhad, Wisma AIG, NO. 99 Jalan Ampang, 50450 Kuala Lumpur, P.O. Box 11768, 50756 Kuala Lumpur
Tel: 03-2058 5000
Fax: +603-2081 3696
Email: myAIGcare@AIG.com
24 Hours Worldwide Travel Assist: +603�2772 5600
Claims Form: Download here.
AirAsia GoInsure
Multi-Purpose Insurans Bhd., 9th Floor, Menara Multi-Purpose, Capital Square, No.8, Jalan Munshi Abdullah, 50100 Kuala Lumpur.
Tel: 03-20349888
Fax: 03-26945758
E-mail: enquiry_gi@mpib.com.my
24-hr Emergency Medical Assistance: +603-7628 3630 or +603-7841 5770
Claims Form: Download here.
General Inquiries
For general inquiries about the AirAsia GoInsure Travel Protection program, e-mail Guest Support at enquiry_gi@mpib.com.my
For all inquiries related to insurance claims, e-mail enquiry_gi@mpib.com.my
MSIG TravelRight Plus Insurance
MSIG Insurance (Malaysia) Bhd. (46983-W)
Customer Service Centre: Level 22
Head Office: Levels 21-23 & 27-29, Menara Weld
No. 76, Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia
Tel: +603-2050 8228 Fax: +603-2026 8086
Customer Service Hotline: 1-800-88-MSIG (6744)
E-mail: myMSIG@my.msig-asia.com
MSIG Assist 24-hour Emergency Hotline: +603-2166 3080
Claims Form: Download Here
AXA Smart Traveller
AXA Affin General Insurance Berhad (23820-W)
Head Office: Ground Floor Wisma Goldhill 67 Jalan Raja Chulan
50200 Kuala Lumpur Tel: (603) 2170 8282 Fax: (603) 2031 7282
E-mail: customer.service@axa.com.my
Website: www.axa.com.my
24-hour AXA Travel Assistance Hotline: +603-76283636
Claims Email: claims@axa.com.my
Claims Forms: SmartTraveller, SmartSafe Traveller
Submit Claims Online: https://www.eservices.axa.com.my/public/onlineclaims/
BH Insurance eZ Travel
BH Insurance (M) Bhd. 29962-V
(Formerly known as Royal & Sun Alliance Insurance (M) Bhd.)
(A member of Boustead Group)
Wisma Boustead, 71 Jalan Raja Chulan, 50200 Kuala Lumpur. P.O. Box 12192, 50770 Kuala Lumpur.
Telephone: 03-2141 0233 Facsimile: 03-2142 9219 Website: www.bhinsurance.com.my
Emergency Medical Evacuation & Repatriation Hotline: +603-2711 2899
Claims Form: Download Here
RHB TravelProtector
RHB Insurance Berhad, Level 8, Tower One, RHB Centre, Jalan Tun Razak, 50400 Kuala Lumpur
Tel: +603-9281 2731
Fax: +603-9281 2729
E-mail: rhbi_general@rhbinsurance.com.my
ACE Insurance TravelMate
Level 26 Menara Weld 76 Jalan Raja Chulan 50200 Kuala Lumpur
Tel 03 2058-3000
Fax 03 2058-3333
www.aceinsurance.com.my
Claims Helpline: +603-2058 3220
Claims Form: Download here!
Malaysia Airlines MHInsure
Etiqa Insurance Berhad (9557T), Level 19, Tower C, Dataran Maybank, No. 1 Jalan Maarof, 59000 Kuala Lumpur, Malaysia
Tel: 1-300-13-8888 (for calls originating from outside of Malaysia, please call 603-2780-4500)
Fax: 03-2296 1799
Email: info@etiqa.com.my
24-hours Emergency Assistance Hotline: +(60) 3 6207 4115 (reverse charge call from overseas), or at 1800 806 377 for toll-free hotline within Malaysia.
Claims Email: MHinsure-claims@mondial.assistance.com.my
Claims Form: Download here
HSBC TravelSafe
HSBC Amanah Takaful (Malaysia) Sdn. Bhd. (731530-M),
3rd Floor, Wisma Hamzah-Kwong Hing,
No. 1 Leboh Ampang, 50100 Kuala Lumpur.
Product Enquiries: 1300-80 2428 (From Malaysia) or +603-2054 8686 (From overseas)
Email: contacttakaful@hsbc.com.my
[...] In some cases, it might not be feasible to send in or fax a written notification to the Travel Insurer. Hence, it’s a good idea to always keep the Travel Insurer’s 24 hours emergency assistance hotline number and your travel insurance policy number when you are traveling. Check out this link for a list of Malaysia Travel Insurance Provider’s emergency hotline numbers. [...]
[...] In some cases, it might not be feasible to send in or fax a written notification to the Travel Insurer. Hence, it’s a good idea to always keep the Travel Insurer’s 24 hours emergency assistance hotline number and your travel insurance policy number when you are traveling. Check out this link for a list of Malaysia Travel Insurance Provider’s emergency hotline numbers. [...]